Don Harris: CUSTOMER SUPPORT
What is your role at Powerserve? I am Powerserve’s Customer Support Jedi. I take care of most of our customer support issues, software training, domain management, and email administration, as well as managing our SSL Certificates and doing updates to customer websites. I also do a bit of graphic design and layout, although our newer designers are all better than I am at it. If I was the only designer all of our stuff would probably look like it was designed in the ’90s.
Leads are a great way to increase your business as most of the time it’s free and is not time consuming. What are leads? Leads are in a way like hyperlinks. By clicking on a lead it will lead you to your business website or whatever you may have chosen it to lead to.
“Understand the difference in lead values. Some leads aren’t going to work with your campaign at the time you’re working on it. Which target audience are you after? Don’t market to anyone else. You can achieve success if you pick the right leads.” via
Bounce rates. Ever heard of them? Defined, bounce rate is the percentage of visitors to a particularly website who navigate away from the site after viewing only one page.
Check Your Ego At The Door
A creative brainstorming session is no place for a big ego. No one feels comfortable sharing ideas if they fear every single one will get squashed. Also, pride can be a blinding light, a hindrance to possible great ideas.
Raising a healthy, well-adjusted website is not easy even for the best of parents. Sometimes it’s difficult to see the problems our beloved websites are having, but then we overhear our friends talking about them with concerned faces, furrowed brows, muffled voices, and yes, even stifled laughter. So, in an effort to help you understand your website better and hopefully overcome some of its proble… I mean issues… no, I mean CHALLENGES… here are a few behaviors you may want to look for.
Are you interested in a programming career in Augusta, GA? Powerserve is looking for you! We have two openings for web developers and we’d love to hear from you. Get that resume ready and send it in today.
“Yes, I want these goods and services!” That short phrase is music to every website owner’s ears. Regardless of the business type, from private school, to large manufacturing company to counselor, your website copy should serve the needs and desires of your site’s visitors.
One of the strengths we have at Powerserve is in-house design and programming under the same roof. Collaboration and teamwork between ourselves and clients is essential in delivering solutions that look and function great. Over the past few months, Powerserve has worked with William Raveis Real Estate to provide a custom website suiting their specific needs and offering a host of functionality for their customers. Continue reading
What do Billy Ray Cyrus, Dog The Bounty Hunter and Randy Johnson all have in common? Answer: they all rocked the Mullet haircut. You know the one, business up front, party in the back! While having a haircut that is the best of both worlds is not necessarily a good thing, having a website that looks great AND is easy to use is, in fact, a VERY good thing! Continue reading
The marketing landscape has changed with the introduction of Social Media. Now businesses have a powerful and easy to use tool that allows them to share a piece of content all over the world in seconds. If you are not using it for business reasons you’re already behind. Here is how Social Media can fits into your overall marketing strategy. Continue reading
We all know New Year’s resolutions are easy to make, but sometimes they are even easier to break. How can you make this year better than last year? If you’re like me, you probably are excited to see what 2014 has to bring. I’m ready for a slower paced year. In the last eighteen months, I got engaged, married, had a baby, AND bought a house. So, I’m ready to tackle anything 2014 throws my way! Continue reading