Don Harris: CUSTOMER SUPPORT
What is your role at Powerserve? I am Powerserve’s Customer Support Jedi. I take care of most of our customer support issues, software training, domain management, and email administration, as well as managing our SSL Certificates and doing updates to customer websites. I also do a bit of graphic design and layout, although our newer designers are all better than I am at it. If I was the only designer all of our stuff would probably look like it was designed in the ’90s.
Leads are a great way to increase your business as most of the time it’s free and is not time consuming. What are leads? Leads are in a way like hyperlinks. By clicking on a lead it will lead you to your business website or whatever you may have chosen it to lead to.
“Understand the difference in lead values. Some leads aren’t going to work with your campaign at the time you’re working on it. Which target audience are you after? Don’t market to anyone else. You can achieve success if you pick the right leads.” via
Bounce rates. Ever heard of them? Defined, bounce rate is the percentage of visitors to a particularly website who navigate away from the site after viewing only one page.
Chelsea Eubank: GRAPHIC/WEB DESIGNER
What is your role at Powerserve? Nicknamed the “Swiss Army Knife,” I do a variety of things. I design and build websites, create print materials for clients, and handle most of our social media activity. I’m also the go-to girl for all kinds of odd jobs that need to be completed.
Check Your Ego At The Door
A creative brainstorming session is no place for a big ego. No one feels comfortable sharing ideas if they fear every single one will get squashed. Also, pride can be a blinding light, a hindrance to possible great ideas.
Augusta, GA. Established in 1736, and home of the annual Masters Golf Tournament. It’s certainly our claim to fame, but there’s also a great deal of other cool and interesting things to do in Augusta. If you’ve been here all of your life, or a couple of years, maybe you’ve visited a handful of these. If not, adventure on, friend!
David Fondren: WEB / MOBILE APP DEVELOPER
What is your favorite cereal? Cinnamon Toast Crunch, hands down.
How did you end up in Augusta, GA? Graduated from UGA, moved here for the job at Powerserve.
If you can have any animal for a pet, what would it be? Flying squirrel.
Happy Wednesday, friends! Enjoy some fun links from around the web. How is everyone feeling about the Day-After-Super-Tuesday?
All about the postage stamps.
Drab up your desktop with these wallpapers!
8 Cool Instagram Accounts
What chefs pack for their kids’ school lunches.
The good news is that as a creative person, you’re already accustomed to finding innovative solutions to problems — and if you treat stress as a problem, there is likely a way to beat it that is personal and specific to you. Everyone is different, and triggers of stress are different for each person. It’s helpful to know yourself well enough to combat stressors. I’m a designer, so these are my particular thoughts. Maybe you can relate.
Organize Your Area
If you’re stressed, that probably means you’re busy, and if you’re busy, you probably haven’t had time to clean your workspace recently. It happens to the best of us. A messy or cluttered desk can really make ‘worse’ a feeling of being overwhelmed, so take a ten-minute break to clean up yours space.
Social media has become like another person sitting at the dinner table. It’s everywhere, and if you aren’t on a platform, people look at you funny. Would you disagree? It’s fascinating. Maybe you’ve underestimated social media, maybe you’re active daily. I’ve been thinking about the great possibilities social media can bring, so I encourage you to get the most out of it that you can.
Some of these might be obvious, and that’s fine, let them refresh your social media perspective. If these are new challenges, maybe give them a second look.
Content Matters. Greatly. Be sure your content is relevant to you, but also engaging and interactive. Social media is a great vehicle for sharing content you’ve already written. It helps gain exposure, which is often the desired goal. It also has the power to keep content alive even after it isn’t the newest on the block. Write quality, share quality.
Every brand that has customers needs a social media connection. A website is usually a given, and social media activity can be helpful, but a blog is a diamond in the rough. A blog is a simple and easy tactic to show that you are serious about your brand, your company, or your product. Don’t have one? Aren’t convinced? Here are my thoughts…
Blogs play a vital role in helping your customers feel a personal connection with your company. This might not seem like a big deal, but it could be. With blogging, you can exchange views with your readers and engage in different discussions with them.
A blog, properly written and attended to, with the help of a web developer, can also help raise your company’s level of expertise. Regularly posting articles about topics relevant to your industry will show a passion and true interest in the subject. It can also help alleviate worry or help address a problem, showing integrity to your readers.